We are looking for a dependable, detail-oriented Dairy Manager to join our team at Hen House. In this role, you'll lead the daily operations of the dairy department-ensuring products are fresh, fully stocked, and properly merchandised while delivering a clean, organized, and guest-focused shopping experience that drives sales and department performance. At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots. This is a great fit for someone who is highly detail-oriented, understands inventory and ordering processes, and takes pride in maintaining accuracy, freshness, and organization at a high level. Key Responsibilities & Job Duties Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits Oversee daily operations of the dairy department, including stocking, merchandising, and product rotation Ensure proper handling, storage, temperature control, and rotation dating of all dairy products Maintain fresh, full, and visually appealing displays to support sales and guest experience Manage inventory, including COA ordering, receiving, quality control, and stock rotation to ensure product availability and minimize shrink Monitor and drive department performance by reviewing sales and operational data and identifying opportunities for improvement Train, supervise, and develop team members to ensure consistent execution, productivity, and a positive team environment Create and manage department schedules to ensure appropriate staffing levels aligned with business needs Communicate clearly and professionally with teammates, leadership, and vendors to support alignment and efficient operations Maintain accurate pricing, signage, and product placement in compliance with company standards Enforce sanitation, safety, and equipment maintenance standards to ensure a clean and safe work environment Stay informed on product knowledge, promotions, and store initiatives and share with team members to enhance the guest experience Support daily store operations, including opening/closing procedures and overall department readiness Collaborate across departments to support overall store performance and guest satisfaction Adhere to all company policies and procedures, including attendance, conduct, and dress code standards Support loss prevention efforts and monitor product handling to reduce shrink Assist with unloading deliveries and organizing backstock Remain hands-on and productive throughout the shift, supporting team needs as needed Other job duties as assigned Minimum Qualifications Required: High school diploma, GED, or equivalent work experience Required: Ability to work a flexible schedule, including evenings, weekends, and holidays Required: Strong attention to detail with the ability to manage COA ordering, rotation dating, and inventory accuracy Required: Previous supervisory, team lead, or management experience Preferred: Experience in grocery, retail, or food service environments